Emotional Intelligence, also called EI, is partly the ability to recognize and control your own emotions, and understand what these emotions are telling you. Emotional Intelligence – EI also means that you can recognize the emotional wants and needs of others and respond appropriately. Putting it simply, Emotional Intelligence – EI determines your self-awareness and your people skills.
Emotional Intelligence is necessary for building trust, creating a sense of identity and efficacy, solving problems with others, cooperating, and participating productively in a group.
Research shows that people with high Emotional Intelligence are often more satisfied with their work, have better work relationships, and experience higher productivity than people with lower Emotional Intelligence.
When Emotionally Intelligent people work together, they have the ability to sweep aside minor conflicts in order to focus on the team’s interests. They can deal well with more serious conflicts, and they can grow from any disagreements that may arise.
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